Everything you need to know about the product and billing.
What is a virtual mail service and how does it help expats and travelers?
A virtual mail service provides you with a secure, permanent U.S. mailing address where all your mail is received, digitized, and made accessible online. For expats, frequent travelers, and those managing multiple addresses, this ensures you can access and control your mail from anywhere in the world, without relying on a physical mailbox.
How does US Global Mail work for people with multiple addresses?
US Global Mail consolidates all your incoming mail from various addresses into one secure, online mailbox. Whether you maintain a home base, a second residence, or change locations frequently, we help streamline your mail management, eliminating the need to track multiple mailboxes or forwarding requests.
Is a virtual mailbox safe and secure for expats and international travelers?
Yes. US Global Mail uses state-of-the-art security measures to keep your information safe. Your mail is processed in secure facilities, and advanced data encryption ensures that digital documents remain confidential. This is especially valuable for expats and international travelers who need peace of mind while on the go.
Can I use US Global Mail if I move frequently between countries or states?
Absolutely. Our virtual mail service is designed for individuals who relocate often—such as nomads, digital entrepreneurs, and business travelers. As your location changes, your mailing address stays the same, ensuring you never miss important documents, bills, or packages.
What types of mail can I receive through a virtual mailbox?
You can receive virtually any type of mail—letters, bills, checks, magazines, packages, and even certified mail. For expats and travelers, this centralized solution helps simplify mail management, allowing you to review, forward, archive, or shred mail as needed.
How do I view my mail online and what features are available?
Once we receive your mail, we scan the envelope and upload a high-resolution image to your secure virtual mailbox dashboard. You can then decide what to do next: open and scan the contents, forward the item to a chosen address, securely shred it, or store it. This level of control is particularly convenient for those managing multiple addresses or living overseas.
Can I receive and manage packages from online retailers like Amazon?
Yes. Your US Global Mail address can receive packages from all major carriers and retailers. Travelers and expats find this service invaluable, as they can then choose to consolidate shipments, repack items, and forward them to a single location at a time of their choosing
What are the costs involved in using a virtual mailbox service?
Pricing varies depending on the plan you select and the volume of mail you receive. US Global Mail offers flexible plans tailored to the needs of expats, frequent travelers, and individuals managing multiple addresses. You can choose monthly or annual billing options, and our transparent pricing ensures no hidden fees.
How do I set up my virtual mailbox if I’m currently living abroad?
It’s simple. Sign up online, complete a USPS Form 1583 for authorization, and then start receiving mail at your new address. From that point on, you can manage your mail virtually from any device, whether you’re stationed abroad as an expat or visiting multiple countries as a global traveler.
Will my U.S. address remain the same if I switch countries or states?
Yes. One of the main advantages of using a virtual mailbox service is that your U.S. mailing address remains consistent, no matter where your personal travels take you. Expats returning stateside, travelers on extended trips, or individuals juggling multiple residences will always have a stable and reliable point of contact.