If you are moving, we recommend you sign up about two weeks prior to your move date so that you have one less thing to worry about during the move.

That’s because if you wish to do a Change of Address with USPS and have your mail to your existing US address forwarded, you need to allow USPS two weeks to get that going for you.

As soon as you pay for our services, we’ll assign you a unique mailbox number. You can then take your address with us to USPS right away to file the Change of Address request.

What if I haven’t got a new address abroad?

You actually don’t need that address until you are ready to ship mail or packages to that address. Your address abroad would be a forwarding address and you can always add that when you place a shipment request to have your items shipped.

Also, you can always add, change, update multiple shipping addresses in your account from the ‘My Saved Addresses’ section of your account. 

Signing Up with US Global Mail – A Quick Guide

Estimated Duration: Roughly 5 minutes.

Recommendation: For a hassle-free transition of your mail, we recommend initiating the sign-up process at least two weeks before your planned move.

Step-by-Step Sign-Up Process:

• Choose Your Address: Choose an address.
• Pick Your Plan: Pick a plan- personal or business.
• Add Billing Details: Input your billing information and receive your permanent virtual mailbox address.

Complete Change of Address: Now that you have your virtual mailbox address, redirect your mail to your new address. This is how your mail will start arriving at your new virtual mailbox.

Onboarding Process:

• Add Names: Add people or company names to your account. 
• Identity Verification: For compliance with USPS regulations, upload two valid IDs for each adult on the account. 
• Form 1583 Notarization: You will receive a completed Form 1583 during sign-up. This form allows us to receive mail in your name and must be notarized per US postal regulations. You can set up an appointment and complete this during the process itself as notary appointments are available every 5 minutes.

Approval: Our team will verify and approve the ID’s as per USPS instructions. And you’ll be all set.

These are screens you will see a part of your onboarding and account completion. 

For a step-by-step guide with visual images throughout, click here.

Anyone who wants to manage their mail online via a Virtual Mailbox online can use our service. 

Individuals – Expats, Retirees, RV’ers, Digital Nomads,
Businesses
HR/Relocation Companies

INDIVIDUALS

Our services are particularly helpful to Expats, Overseas Retirees, Year-round travelers or RVers since these groups of individuals live abroad and/or travel a lot. More and more customers living in the U.S. too want to manage their mail digitally and they prefer not to be tied to a physical US address and this is fast becoming one of our major customer segments.

Do I need to be an expat or traveler to use the service? 

No. Many of our customers stay in the U.S. and enjoy the convenience of managing mail online, saving themselves time and effort of having to drive to a physical mailbox.

Do I need to be a US citizen or US resident to use the service?

No. Anyone can get an address in the US, irrespective of where they live.

Many love our discounted shipping rates of up to 80% which most services don’t offer. 

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BUSINESSES

If you’re seeking a US address for your company, or because you want to manage your Business Mail virtually, we can help.

Moving your business mail online helps you see it in one place, never have to scan it manually or lose it. Or worry about a change of address every time you move offices. The service saves you time, money and stress.  

Small business owners especially find the service helpful as you don’t have to make your personal/home address known for business. And you don’t have to travel to your physical PO box to get your mail. 

It’s delivered online, via your phone or computer. 

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HR/RELOCATION COMPANIES

If you’re an HR manager or a relocation company, your customers will value our services.

We serve mail handling for expats of Fortune 500 companies such as Netflix, Shell, BP, Chubb, EY, Anadarko, Regeneron and many, many more.

We are well versed in handling expat mail forwarding needs. Give us a call or set up a time to see a demo of our service.

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Yes. No matter where you move, your address remains the same with us. You can access your account and manage your mail and packages virtually.

No. Anyone can get an address in the US, irrespective of where they live.

Yes. Many companies offer mail forwarding service to their Expats. Examples include Netflix, AmerisourceBergen, Anadarko, Exterran, Shell, Chubb etc.

Send us the contact info of your mobility manager and we’ll be happy to show them how our service provides big savings for expats and the company.

File a Temporary Forward Request or a Permanent Change of Address with the USPS. We suggest beginning with a temporary change. Set a reminder for yourself 4 months from start date to either extend the temporary request or transition to a permanent change.

Temporary Forward Request:

If you plan to come back to the current address, USPS will forward your mail for 6 months to your address with US Global Mail. After that, you’ll need to resubmit the request to USPS to extend for another 6 months, and so on until you return, for a max of 18 months.

Permanent Change of Address:

If you won’t come back to the current address, complete a permanent change of address. Please note that you cannot return and re-route your mail via USPS to the new address. You’ll need to manually change your address with all entities that send you mail.

Email us at support@usglobalmail.com if you have further questions.

As soon as you complete your redirection with USPS to send mail to your new US Global Mail address. USPS will redirect your mail to your US Global Mail address. We will receive and upload it to your Virtual Mailbox.