USGM Help Center Shipping & Receiving Do you charge any handling fees in addition to shipping costs? Getting StartedSign UpRequired DocumentsSign up issues Key FeaturesServicesManaging AccountVirtual Mailbox Receiving MailWhat items can be receivedMail NotificationsSecurityTroubleshooting AddressesAvailable addressesUsing your USGM addressIssues & Questions Plans & PricingChoosing a planCosts & discountsChanging your service plan Shipping & ReceivingPicking up MailWhere we shipManaging your shipmentsCosts and carriersIssues with shipmentsShipment restrictions Payment & BillingAccepted payment typesAbout billingManaging your payments CancellationClosing your accountPausing your account Partnership Frequently Asked Questions Do you charge any handling fees in addition to shipping costs? No. We offer FREE handling for both letters and boxes in all plans.