Mail Forwarding is a service that allows you to get your mail (think paper statements, magazines, journals, brochures etc) and packages (shopping) from the US, to you, wherever in the world are. You sign up to get a US Street Address (not a PO Box). Send all your mail and shopping to that address. We ship you all your stuff via partner carriers such as FedEx, UPS, DHL and USPS. It's that simple!
We sure are! We've been in business and serving customers just like you for over 10 years. Read all about us and our management team. We are located in Houston, TX and invite you to drop by or call anytime between 9am -6pm US Central Time. You will get a real employee on the phone, every time. We are Registered in the State of Texas and an Accredited member of BBB (Better Business Bureau) which rates businesses according on their Integrity and Performance. Our A+ rating with BBB speaks for itself! We are also members of Houston Relocation Professionals and Worldwide ERC. We are also members of Houston Relocation Professionals, a recognized group of the ERC- Employee Relocation Council. Check out our Facebook page too, where we have 25000+ Likes and often upload pictures of us and our office.
Not long! It's a simple two step process. Step 1: Sign up for an account. Step 2: Verify your card and send us one photo ID as noted in sign up process. And you're all set!
You will have an actual Street Address, not just a PO Box. It will be something like:
Your Name or Company
1321 Upland Dr.
Houston, TX 77043
*For this line, you have the option of choosing Box #, Suite #, Department # or Office #
Absolutely. With our service, you can access your account from anywhere around the globe and choose where each package will be shipped. Not only that, you can also see a picture and view the details on each piece of mail including sender, weight and dimensions.
Certainly! You can still have your mail forwarded, but it will have to be on a fixed schedule. Simply sign up for our automatic forwarding option and we will send your mail on a prearranged schedule.
Yes! With our state-of-the-art technology, we upload pictures of all your incoming mail and packages in your virtual mailbox. You can log into your account anytime and see them. Each item includes details on sender, item type, description, dimensions and weight. See what your inbox will look like.
Totally! Not only can you instruct us but you also have the option to choose how and when you receive your mail. We ship with DHL, USPS, UPS, and FedEx - four of the largest and most highly respected international carriers. Choose your preferred carrier and get the best price to your location! You also control how fast your mail will be delivered- options range from overnight to 1-2 days to as much as 6-14 days, or even 6-8 weeks.
When you shop, simply use your new address as your Delivery Address. For stuff coming via the Post Office, fill out a USPS Change of Address form. This can be done at your local post office or online here: USPS Change of Address
Yes, of course. We want to save you money. We can repack and consolidate your items to help do just that. Unlike almost all other mail forwarding services, we DO NOT charge you a per item fee for repacking or consolidation. We only charge a nominal $5 per outgoing box to cover our box and materials cost. For e.g. you can have 10 items packed into 1 box and pay only $5 more with us, instead of a charge of $3 per item which would be $30, as with most of other providers.
Absolutely not! We offer FREE junk mail throwaway/Discard option. We automatically discard advertisements and other junk mail unless you tell us otherwise. Also you can see pictures of all your mail online, so you can discard items yourself with a simple click of the mouse. You'll never pay for unwanted mail with us!
To our knowledge, you need a an actual place of residence to prove residency. Getting an address in a state does not make you a resident or subject to any taxes.
Yes, of course. USPS will forward all your mail to your new address with us irrespective of your original address.
Of course! We will need one photo ID for every person on the account. If you expect Mail and Package deliveries by USPS for them, US Postal Regulations require us to have a Form 1583 on file for every adult to accept mail on their behalf. Spouses may go on the same Form 1583 and minor children with some paperwork to verify age. Just fyi, most other companies charge about $20 per additional name. Look carefully before you sign up!
Yes. We are committed to the safety of your account and to maintain a high level of security, we do need every customer to sign up for an online account. All details on the shopper plan are here
We offer 3 plans for your convenience. If you are an individual (expat/shopper etc..), the Personal plan at $15/month is best suited for you. For individuals who also run businesses, Personal Pro at $25/month offers most value. If you a business looking to sell your products in the US and need Fulfillment services, you'll need the $50/month Business account.
Each of these investments are further discounted when you sign up for an annual plan. See complete details here
Our Rate Calculator will give you a quote. With us, what you see is what you pay. Always Transparent Pricing. No Hidden Costs, No Hidden Fees. Ever.
Yes! You can make use of our USPS Letter Post Air Mail option to mail letters. It usually takes between 5 and 14 days, and is much less expensive than other carriers. A typical letter, weighing 2 ounces, will cost you only about $2 to ship domestically and approx. $6 internationally. This compares very favorably to other mail forwarding companies, which often charge a minimum of $10-$15 no matter how little the letter weighs. We help you SAVE even more with the option of combining many letters into 1 shipment and pay only $2 for consolidation of ALL the letters (unlike most others services who charge anywhere from $2- $5 per each letter for consolidation).
Our rates include shipping costs only. Since we have no control over your destination country's customs, tariffs, or taxes, these may be applicable. For more information on if/how these will be charged, we suggest contacting your local customs office.
Consolidation/Repacking: $2 per envelope for letters (for all letters, not per letter); $5 per box that leaves the warehouse
Scanning: $3 per letter plus $0.50 per page in each letter
Storage: Free for 1st month. $1/lb per month after the first free month
We are all about saving you money and offering you all options! USPS often requires additional work such as filling out necessary customs declarations and paperwork, personal delivery of shipments to the Post Office since they don't provide a pick up service and often it's the cheapest option, so other service providers do not want to use them. We are happy to do the extra work for you if it helps you save money. We charge a small premium on USPS rates simply to cover our costs of time and labor.
Absolutely not! With us, what you see is what you pay. We've have a price sheet posted on our website so you can always see what something costs. We believe in transparent pricing. There are three things which go into the total for a shipment:
We'll hold all your items for one month from the receipt of the item, for FREE. We understand it can take some time to pull a shipment together and that the big saving in shipping is achieved by combining many items. That's why we offer free storage for 30 days. Once that first month is up, storage fees accumulate at the rate of $1 per pound, per month. We currently pro-rate this amount, so if you have 10lbs worth of items here for 6 weeks, you get the first month free and then only have to pay for two weeks of storage, so $5.
Certainly. You can place a scanning request via your account anytime. Scanning is $3 per letter, plus $0.50 per page in each letter.
As soon as you verify your Credit Card online and send us 1 photo ID, your account will be active. If you expect Mail and packages deliveries by USPS to your US Global Mail address, we will need a completed USPS Form 1583.
Form 1583 is USPS's way of tormenting us! Jokes apart, it's a United Sates Postal Regulation and is required for us to accept mail on your behalf. We comply with all regulations and take no shortcuts when it comes to the protection of your mail. When you sign up, you will get a pre-filled copy of the form via email. You may send us a fax/scan of it. Instructions on filling out the form availble here
A notary is a licensed official who will verify your identity and provide an official stamp on the USPS Form 1583. This stamp (in English or the local language) is required by the United States Postal Service in order for us to receive your mail. If you are a US citizen, you can get the form notarized online. You can also call your country's US Embassy for the service. If one is not available, it is acceptable to find a local official, such as an attorney or bank official, who can provide a similar stamp. Note: If you use the online notary option, please be sure to have them email us your form 1583, else we will ask you to mail us the original. There is an option to add emails where you would like the form to be sent. Use firstname.lastname@example.org to ensure it reaches us.
Acceptable forms of ID include:
Passport (page showing your photo) or Passport Card
Valid Driver's License
Armed forces, Government, University or recognized Corporate Identification card
Alien Registration Card or Certificate of Naturalization showing photo
To ensure and maintain a high level of security, we apply a small charge to the credit card used during sign up. You will be asked to verify that charge to activate the card for use on your account. The charge is automatically refunded in two days.
Check if you country is available in the drop down menu on this page. If you don't see your country listed, check back later. We add new countries often.
Certainly! A large number of our customers live in the United States and prefer to use our services for their mail and shipping needs. RVers, Globetrotters, Sales Reps, and people on the move appreciate the mail forwarding features. We offer highly competitive rates through a number of shippers. We can save you at least 30% over commercial shipper rates. See our rates here
Prohibited items will vary by country, but we can never ship perfume or other flammable materials like matches or butane lighters, pressure tanks, guns, etc. A guide can be found at http://www.dhl.com/ by selecting your country from the drop down menu. You may also check for similiar country-specific information on the UPS and USPS web pages. For more information, we suggest contacting your local customs office.
Yes, we can accept certified and registered mail if you check the box for it in Form 1583 and the registration page. There is no additional charge for this service; we simply must have your explicit confirmation before receiving such shipments. We do not accept COD payments or shipments.
We recommend you declare a reasonable value for your items. Failure to do so could result in extra duties, fines, or delays as customs inspects your packages further. We are not responsible for what you declare on your shipments.
The deadline for same-day turnaround is 1PM US Central Time (GMT -6:00). If you place your request after 1PM, we will try our best to send it out the same day, but no guarantees.
Yes, and we'd love to meet you! There will be a handling fee of $1 per pound, or a $3 service charge, whichever is greater. Please place a shipment request and select "Customer Pickup" the business day prior to your visit to our facility.
Our warehouse is located at:
US Global Mail
1321 Upland Dr.
Houston, TX 77043
What our shipping partners (UPS, FedEx, DHL, USPS) won't carry, we can't ship. They include things like:
Prevention is better than cure! We recommend you check if a particular item can/cannot be shipped to your country. FedEx has a set of profiles here and both UPS and USPS have guidelines too. Check with your retailer about returning the item. Merchants will sometimes issue a "call tag" so you don't have to pay for return shipping. Or you can have it shipped to someone within the US if it we can ship it locally. As a last resort, we can discard the item for you.
We will contact you once we get such mail and if you can get us the paperwork quickly, we won't have to return the mail. If not, it will have to go back to the Post Office in compliance with Federal regulations.
In one word: No!
We accept Visa, Mastercard, Discover, and American Express. Wire transfers and Western Union are also accepted for shipments, but must be paid in advance of the shipments, and will incur transfer fees. Please email support to enable payment via Western Union or wire transfer.
Unfortunately, that's one thing we cannot do. Our posted rates will apply if you ship using FedEx, UPS, or DHL.
Simply send us an email from the email address listed on the account to cancel your account. For yearly customers, we will refund the whole months left. Customers still in the initial three months of their membership will not be issued refunds.
One stop shop to start selling your products in the US. Whether you are a small business wanting to expand in the US or an individual making custom items or just looking for help to distribute your packages, we have a solution for you. Read all the details here or email us at email@example.com
We specialize in Corporate Expat Mail Services. We service several energy companies with expats worldwide and can customize plans for your needs. Please contact us at firstname.lastname@example.org to learn more.
The fee is paid at the end of every quarter.